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Drought FAQs
Q. I already conserve why do I have to cut back more?
A. Thank you for using water wisely! If you use less than 20 units per month, the water reduction goal is a request.
Q. How could my historical average be ‘0’?
Q. When is my meter read?
Q. My meter is read in the middle of the month, what month is it on my goal reduction letter?
Q. When may excess use charges show on up my bill?
Q. Why wasn’t 2008 consumption used?
Q. I moved here in 2008, how did you come up with the 20 unit goal?
Q. How much water is a unit?
Q. I have more people living in my house than I did in 2007. Can my goal be adjusted?
Q. What is the City doing to conserve?
Q. I already conserve why do I have to cut back more?
Q. How could my historical average be ‘0’?
A. The historical averages were established based on consumption history between 2005-07. If you opened your current water account after 2007, we have no consumption data to average for you.
Q. When is my meter read?
Q. My meter is read in the middle of the month, what month is it on my goal reduction letter?
Q. When may excess use charges show on up my bill?
Q. Why wasn’t 2008 consumption used?
Q. I moved here in 2008, how did you come up with the 20 unit goal?
Q. How much water is a unit?
Q. I have more people living in my house than I did in 2007. Can my goal be adjusted?
Q. What is the City doing to conserve?
Q. I already conserve why do I have to cut back more?
Q. How could my historical average be ‘0’?
Q. When is my meter read?
A. Your meter is read monthly. We strive to read your meter as close to every 30 days as possible. However, due to holidays and weekends, your meter could be read a few days earlier or later.
Q. My meter is read in the middle of the month, what month is it on my goal reduction letter?
Q. When may excess use charges show on up my bill?
Q. Why wasn’t 2008 consumption used?
Q. I moved here in 2008, how did you come up with the 20 unit goal?
Q. How much water is a unit?
Q. I have more people living in my house than I did in 2007. Can my goal be adjusted?
Q. What is the City doing to conserve?
Q. I already conserve why do I have to cut back more?
Q. How could my historical average be ‘0’?
Q. When is my meter read?
Q. My meter is read in the middle of the month, what month is it on my goal reduction letter?
A. The ‘months’ referred to on your reduction letter and regular billing corresponds to the date the billing cycle closed in.
Q. When may excess use charges show on up my bill?
Q. Why wasn’t 2008 consumption used?
Q. I moved here in 2008, how did you come up with the 20 unit goal?
Q. How much water is a unit?
Q. I have more people living in my house than I did in 2007. Can my goal be adjusted?
Q. What is the City doing to conserve?
Q. I already conserve why do I have to cut back more?
Q. How could my historical average be ‘0’?
Q. When is my meter read?
Q. My meter is read in the middle of the month, what month is it on my goal reduction letter?
Q. When may excess use charges show on up my bill?
A. If Antioch Water as a whole exceeds our historical average, we will have to purchase water at 4 times the regular rate. If that happens, we will have to pass that cost on to those that exceed their goal. Those that use more than 20 units and exceed their consumption goal will pay 4x the current unit charge for those units consumed over their goal.
Q. Why wasn’t 2008 consumption used?
Q. I moved here in 2008, how did you come up with the 20 unit goal?
Q. How much water is a unit?
Q. I have more people living in my house than I did in 2007. Can my goal be adjusted?
Q. What is the City doing to conserve?
Q. I already conserve why do I have to cut back more?
Q. How could my historical average be ‘0’?
Q. When is my meter read?
Q. My meter is read in the middle of the month, what month is it on my goal reduction letter?
Q. When may excess use charges show on up my bill?
Q. Why wasn’t 2008 consumption used?
A. Last year we were already asking customers to voluntarily conserve water as California was already it our second year of below average rainfall. We did not want to penalize those who cut back in 2008 by using that consumption to calculate the goals.
Q. I moved here in 2008, how did you come up with the 20 unit goal?
Q. How much water is a unit?
Q. I have more people living in my house than I did in 2007. Can my goal be adjusted?
Q. What is the City doing to conserve?
Q. I already conserve why do I have to cut back more?
Q. How could my historical average be ‘0’?
Q. When is my meter read?
Q. My meter is read in the middle of the month, what month is it on my goal reduction letter?
Q. When may excess use charges show on up my bill?
Q. Why wasn’t 2008 consumption used?
Q. I moved here in 2008, how did you come up with the 20 unit goal?
A. 20 units works out to a little more than 500 gallons per day. That amount of water should adequately provide all the indoor water needs for a family and allow for the irrigation, if done efficiently.
Q. How much water is a unit?
Q. I have more people living in my house than I did in 2007. Can my goal be adjusted?
Q. What is the City doing to conserve?
Q. I already conserve why do I have to cut back more?
Q. How could my historical average be ‘0’?
Q. When is my meter read?
Q. My meter is read in the middle of the month, what month is it on my goal reduction letter?
Q. When may excess use charges show on up my bill?
Q. Why wasn’t 2008 consumption used?
Q. I moved here in 2008, how did you come up with the 20 unit goal?
Q. How much water is a unit?
A. The City of Antioch bills in units that are 100 cubic feet of water. One unit is also equal to 748 gallons.
Q. I have more people living in my house than I did in 2007. Can my goal be adjusted?
Q. What is the City doing to conserve?
Q. I already conserve why do I have to cut back more?
Q. How could my historical average be ‘0’?
Q. When is my meter read?
Q. My meter is read in the middle of the month, what month is it on my goal reduction letter?
Q. When may excess use charges show on up my bill?
Q. Why wasn’t 2008 consumption used?
Q. I moved here in 2008, how did you come up with the 20 unit goal?
Q. How much water is a unit?
Q. I have more people living in my house than I did in 2007. Can my goal be adjusted?
A. You may apply for an exception. Contact us to request the form.
Q. What is the City doing to conserve?
Q. I already conserve why do I have to cut back more?
Q. How could my historical average be ‘0’?
Q. When is my meter read?
Q. My meter is read in the middle of the month, what month is it on my goal reduction letter?
Q. When may excess use charges show on up my bill?
Q. Why wasn’t 2008 consumption used?
Q. I moved here in 2008, how did you come up with the 20 unit goal?
Q. How much water is a unit?
Q. I have more people living in my house than I did in 2007. Can my goal be adjusted?
Q. What is the City doing to conserve?
A.

I am glad you asked! We are doing a lot of the things that we are suggesting our customers do to conserve. Throughout the city, we are cutting back on irrigation, fixing leaks and reminding our employees to use water sparingly. At Prewett Family Water Park, we are covering the pools when not in use and will be putting up conservation reminders in the locker rooms.

If you notice any leaks or irrigation problems, please report them to our Public Works Department at (925) 779-6950